Creating A Healthier Community
CALL (954) 972-1200 TO SCHEDULE AN APPOINTMENT!
Corona Virus Alert
Due to the Shelter in Place order,
Coconut Creek Therapy is offering
Physical Therapy via Telehealth.
- Did you have to discontinue your PT because of the pandemic?
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Have lifestyle changes created new aches and pains that are becoming difficult to live with?
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Has the stress of COVID-19 created tension and tightness in your body that makes it difficult to get through the day?
WECAN
HELP!
Telehealth Physical Therapy is for You if:
- You've got an ache or pain that is preventing you from getting through your daily activities.
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You were hoping that your pain would just go away on its own, but instead it's getting worse.
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You tried some YouTube videos, but what they suggest you do just isn't helping.
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You're worried that the Shelter in Place is going to last longer than expected and you don't think you can wait much longer to get help.
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You want to take advantage of the extra time you have on your hands to take care of a problem you've been putting off for months or maybe even years.
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You need help with your pain now!
Here is a list of FAQ about Telehealth Physical Therapy
to help you understand how it works and
how we will help you get out of pain.
What is Telehealth?
Telehealth Physical Therapy is the most convenient way for you to receive physical therapy from the comfort of your home! All you need is a mobile device (laptop, smart phone or tablet) and an internet connection! It’s that easy!
What do I have to do?
EASY! We have been providing telehealth sessions very successfully with many clients. Doing the sessions virtually allow you to get the outcome you are planning with the convenience of being at home!
Here’s what you need to do...
· Download Ring Central by clicking here: https://www.ringcentral.com/apps/rc-meetings
· Set yourself up in a space with enough room to be able to move around and maybe lie on the floor.
· If you have a yoga mat, tennis ball, small towel, light weights, a strap or belt, we may use those, so have them handy.
· Check your email for a Ring Central link to join from us.
· Click on the link, click on ‘Join with Computer Audio’ and you’ll see your provider on the other end! It’s that EASY!
I'm not very tech-savvy. Is telehealth right for me?
We've had patients of all ages (and well into their 90's!) use our telehealth platform successfully. Just click on the link and follow instructions.
Will it work with Wi-Fi?
Yes! If your wireless connection is strong enough. You will want to make sure no one on your Wi-Fi is using Netflix or other internet activities that take up a lot of bandwidth to ensure Wi-Fi priority goes to your session.
What should I do if I have a technical issue?
We recommend that you login 5-10 mins prior to your first appointment to ensure we start on time and you don’t lose important treatment time. Should you have any questions, feel free to contact us at (954)972-1200
What can I expect?
Once you and your therapist are connected via RingCentral, your therapist will discuss with you what’s been going on, how you’ve been progressing, and the challenges you are continuing to struggle with. We are always reassessing to progress you towards your goals. You will go through some self-soft tissue and mobilization techniques to address pain and tension in your tissues. Then your therapist will instruct you on some exercises specific to your goals. By the end of the session, you will have a clear understanding of what’s going on, what you will be working on at home, and how you will be progressing forward towards your goal!
What conditions can I get treated for via telehealth?
Telehealth is currently being used to treat conditions across many different specialties. Here are just a few examples: Neck and back pain, migraines, lack of mobility, balance issues, post-surgical, weakness, etc..
How can the therapist diagnose me without doing a physical exam?
Your therapist doesn’t need to do a physical exam to diagnose and treat many conditions. That’s because knowing your medical history is considered “90% of the evaluation” when combined with the therapist-patient interaction. How you’re feeling can be just as important to your doctor as the results of a physical exam. Plus, being able to see you gives your therapist the additional visual information needed to understand your problem.
I already have a Physical Therapy Package at Coconut Creek Therapy. Will my package change at all because of Telehealth?
NO! That’s the best part! You can get the convenience of an in-home session using your same package! Our primary goal is to provide you with the outcome you were promised no matter where you are...we can do that whether you come into the office or decide to stay at home!
Can I still get reimbursed by my insurance by submitting my physical therapy invoices to my insurance company?
As always, every insurance company does have its own guidelines. However, we have adjusted our invoices with the appropriate codes for ‘telehealth’ so that they are compliant with insurance company guidelines. We recommend that you call your insurance company for clarification.
How is Telehealth Physical Therapy with Coconut Creek Therapy different from other out of network providers?
At Coconut Creek Therapy, we listen to what YOU need and focus on YOUR goals. Our sessions are 45-60 minutes. You will leave your session with clarity as to what is going on, what the next steps are, and the confidence and certainty that you will reach YOUR goals!
We've been treating people with Telehealth for years. People tell us they are amazed with how much better they feel after their telehealth session. They are excited about the progress they've made and how much they have learned to be able to continue to progress. Some are considering continuing with telehealth even after the pandemic is over because of how convenient it is.
